Refund policy

Last updated: November 10, 2026

All sales final

For hygiene and safety reasons, all sales are final. Mirelue does not accept returns or exchanges and does not offer refunds on opened or unopened products. Please review product details and full ingredient lists before ordering, and patch test new products before first use.

Damaged or incorrect items

If your order arrives damaged, defective or incorrect, email us at hello@mirelue.com within 7 days of delivery with your order number and a photo of the item. We'll send a replacement at no cost to you.

Lost packages

If your tracking shows no movement for 10 business days, contact us and we'll work with the carrier to locate your order or send a replacement.

Cancellations

Orders can only be changed or cancelled before they ship. Email us as soon as possible if you need to make a change.

This policy does not limit any rights you may have under applicable consumer protection laws.

Contact

Mirelue, 1011 Cranbrook Rd, Union, NJ 07083, United States. Email: hello@mirelue.com